FAQ

Nope! The FDA doesn’t even require a prescription for hearing aids anymore. These are designed to work right out of the box for 94% of those suffering from degenerative hearing loss.

Yes! These come with different sizes of medical grade silicone tips. Each size is in 1mm increments that easily snap on/off to provide the perfect fit for your ear canal.

100% YES! We do not sell amplifiers. These are all FDA registered hearing aids like that of those you would get from an audiologist.

We call them virtually invisible for a reason! Optim hearing aids are designed to be very small and discreet, weighing about as much as a dime.

We go straight from the manufacture to you. The other way is from a manufacture, to a distributor, to a sales company, and audiologist, and finally to you. Imagine a 50%-100% markup at every step.

We ship UPS. Depending on where you are located in the USA, 3-5 business days. (And we pay for the shipping both ways!)

Every hearing aid comes with a 1 yr manufactures warranty against any defect. If you happen to lose it, your dog eats it, etc. it only cost $250 to replace for the next 2 years!

We are not able to work directly with your insurance provider. We will help you out any way we can by providing the necessary paperwork for you to submit.