Policies

Shipping

All Optim Hearing devices ship using domestic ground service (5-7 business days) at no charge.

 

Returns

Devices may be returned for a full credit within 30 days from the date of purchase. Send an email to returns@optimhearing.com and a member of our team will happily assist you.

 

Warranty

All Optim Hearing devices carry a 1-year warranty from the date of purchase that covers defects in materials and workmanship. Physical damage and water damage are not covered by this warranty.